Our current schedule offers pickups every Thursday at the below locations. We also offer islandwide delivery for a flat fee of $5, with a minimum purchase of $25. Listed from north to south:

• 1:30-2:30 p.m. Hanalei Colony Resort, Haena
• 4:30-5:30 p.m. Stone Building, Kilauea
• 1:00-2:00 p.m. Leong's Meat House, 4520 Lehua St, Kapaa
• 4:00-6:00 p.m. Mālama Kaua’i Food Hub, 3204 Kuhio Hwy, Lihue
• 5:00-6:00 p.m. Lawai Market, 3586 Koloa Rd, Lawai

Choose either home delivery or a pickup location and we'll deliver to the address or location that you've listed in your account. SNAP/EBT customers, please note that you must be available with your snap card in your possession upon delivery. If you need to change your delivery address, run into issues with your snap card or credit card, or are unable to be available to receive your groceries, please reach out to orders@mamalakauai.org or by calling 808-828-0685 x20. We are typically available 8-4:30p Monday-Wednesday, 8-6:30p Thursday, and 8-2:30pm on Friday.

Our store is open from Wednesday morning to Monday at midnight for pickup or delivery the following Thursday. The store is closed for restocking on Tuesdays.

Orders can only be canceled or modified before the ordering window closes on Monday. Once the window closes orders are finalized, and items are purchased from farmers and food producers and on their way to you already. So it’s like trying to cancel an order that is already being shipped to you - and forcing us to pay for it. 

Orders not picked up will NOT be refunded as the items have already been purchased  and committed to - your card will be charged for what you ordered and we will hold your order for pickup until Monday. If you have any issues picking up your order the best thing to do is to call 808-828-0685 x25. We may be able to accommodate a delivery to help you get your order, or make payments on your order.

Your satisfaction is important to us. Always check your order the day you receive it. If anything is amiss with your order, email us (with a picture if appropriate) the same day, and we will fix it right away with a product replacement or a store credit for use on your next order. 

Yes, we offer islandwide delivery! There is a $5 delivery fee and a minimum order of $25. If there are enough people at your workplace who want to order regularly, you could become a workplace CSA site for free delivery!

To reserve items, you need to “Confirm” your order to check out. This is the same as checking out on other sites. Shop on Wednesday when the store opens for the best selection and availability!

Absolutely, thank you for supporting others!

You can purchase the product “Buy a Produce Bag for a Family In Need” and every bag you purchase through this option will be donated to an ʻohana, kūpuna, or keiki in need. This is a tax-deductible donation and you should keep your receipt for tax purposes.

If there is a particular family you’d like to gift local groceries to, we offer online Gift Certificates to our store that can be sent directly to your chosen recipient via email. These are not tax-deductible.

Your purchases support over 120 of our island's farmers and food producers and our nonprofit organization, Mālama Kaua‘i! This work is a part of our new food hub project called the Moloa’a ‘AINA Center. You can learn more about us and the work we do at Malama Kauai.

You can use your SNAP/EBT card on food, beverages, and edible plants.

Because SNAP doesnʻt currently allow for online processing, you must be available on Thursday with your SNAP card at delivery or at the pickup site you selected. Your card will be run in person at that time.

You will need to put in a credit/debit card to complete your account setup as a backup payment option, but will still have the option to choose SNAP upon checkout.

If you have any questions, special instructions to find your home, or separate billing and delivery addresses, please reach out to oders@malamakauai.org or by calling 808-828-0685 x25. We are available Monday-Friday during business hours.

We are happy to deliver to you wherever you are! Just let us know ahead of time where your groceries need to go. Once we are en route on Thursdays, changes are very difficult to make. If a cardholder is not present to provide your SNAP/EBT card, we are unable to leave your order unless we receive authorization to charge the credit/debit card on file.

If you donʻt have SNAP funds available at the time of delivery, you will have to pay by debit or credit card. The DA BUX discount will not be applied to the portion of your order paid by debit or credit.

The DaBux 50% off discount will be automatically deducted from your total before your card is run, for eligible items (fresh produce, poi, and food plants). Everyone paying with SNAP/EBT will have the DA BUX discount applied.

Formally known as “food stamps”, Supplemental Nutrition Assistance Program (SNAP) benefits provide funds for food purchasing for those in need, through the use of an EBT (Electronic Benefits Transfer) card which can be used at participating retailers and markets. It is a federally-funded program, which recently includes P-EBT (pandemic EBT) benefits. To see if you are eligible or to apply online, visit snapbenefits.hawaii.gov.

If you need help filling out paperwork for SNAP/EBT and other assistance programs, it is available at no cost from Child & Family Services. Call CFS at 808.821.2520 for Kapaa or 808.338.0252 for Waimea.

Learn more at the official Hawaii SNAP page.

With over 15 years of experience supporting Kaua'iʻs local food system, our nonprofit organization has worked with buyers and sellers to develop Kaua‘iʻs first commercial aggregation and distribution service using established farmer connections.

Our distribution service allows you to buy a variety of local food products in one place, order conveniently online, and coordinate just one delivery. In short, you get the same farm-fresh produce you would get from working with individual farmers - minus the legwork, multiple contacts, and miscommunications that leave you short product. Our experienced team aims to provide you the best technical support and customer service.

By supporting this program, youʻre making a difference too! Our nonprofit supports the community in various ways, including food distributions, emergency response, farm to school, farmer support programs, and more. We also have plans for major growth in 2023 with the launch of the Moloa'a 'ĀINA Center food hub facility! Learn more about our work at MalamaKauai.org

There is a minimum order value of $75 to receive our delivery service, as this service is for commercial clients. For commercial orders under $75, we have the option to pick up at the temporary Malama Kauaʻi Hub at 3204 Kuhio Hwy in Lihue. For small residential orders and value added products, sign up as a retail customer.

The process of buying with us is pretty simple:

1. You set up an account on this site here.
2. You shop and order online during the ordering window: Friday at 12noon through Monday at 12noon. The earlier you shop, the better variety, and deals you’ʻll find!
3. We fill your order and deliver to you on Wednesday afternoon or hold it for you to pick up at the temporary Malama Kauaʻi Hub at 3204 Kuhio Hwy in Lihue.

For some items and with a minimum order size, yes. Reach out to orders@malamakauai.org or (808) 828-0685 x25 with your request and we'll see what we can do for you.

Products are only visible during ordering days for the commercial storefront, which is Friday at 12noon through Monday at 12noon for commercial accounts. 

Our commercial aggregation and distribution services are still young, but we aim to improve constantly. Some tips for getting in on the ground floor of this effort:

1. Be Patient. Together we’ll make strides in our local food system, but it won’t come without some bumps along the way. We're starting slow and growing over time. Join us if you’re ready to be on the forefront and enjoy the ride and the relationships you build - with us, with the farmers, with our ‘āina.
2. Communicate. Mistakes are bound to happen. We’re only going to make a better service for you, WITH you. Want the tops ON your carrots for a chimichurri? Don’t like the looks of your bok choy? Wish we had something we don’t? Inspect your product as soon as you receive it. Call or email us the same day if there are any issues so we can fix them. Let us text you. Invite us over for dinner to talk story (not really kidding, we’re down). As much as we wish we could read smoke signals and mind-read (handy, right?!), we can’t. Please speak your mind. Kindly is preferred. We want you to be stoked. Let us know if you arenʻt.
3. Grow With Us. With your feedback, we can better inform producers on what types of products you want them to grow. They love this info. They ask us for it. By giving us feedback, we and our producers can better meet your needs, and you’ll be a part of shaping a healthy food system for our island’s future. This also goes back to #1 and #2. Teamwork really does make the dream work. Together, we can do this!

Due to federal regulations, we can only call Certified Organic produce “Organic”; everything else is categorized as Conventional. Many of our “conventional” farmers do not use chemical and synthetic based pesticides and fertilizers but do not go through the expensive and time-intensive process of becoming certified organic and thus canʻt call their products organic.

We are working on a third-party verification process currently so we can offer a third category that will better inform you about the growing practices of the participating farms. We know this is important information for many of you. Stay tuned!

Our commercial side of the store opens Fridays at 12noon (when youʻll get the best selection of newly released goodies for the week and the best deals) and closes at 12 noon on Monday. These orders are then delivered to you on Wednesday afternoon.

Call (808) 828-0685 x25 and leave us a message, or email us at orders@malamakauai.org and we will get back to you during our office hours Monday through Friday.

All products must be inspected at the time of delivery and the driver informed immediately if the order is unacceptable. A signed packing slip will be required at the time of delivery. Any problems must be reported on the same day of delivery. Accepted returns will either be replaced or you will receive a credit for the item.

Customers must be present at the time of delivery to accept products. If you may have issues accepting your delivery, call us immediately to make arrangements at 808-828-0685 x25 as soon as possible. Refunds will not be provided for abandoned orders.

All of our farmers and food producer vendors set their own pricing. You may see duplicate items at different prices when the store first opens. This is due to multiple vendors having the item available at different prices.

To reserve items, you need to “Confirm” your order. This is the same as checking out on other sites. Shop on Friday at noon when the store opens for the best prices and selection!

Sign up now by completing this form, and we'll follow up for a one-on-one meeting. The process of selling with us is pretty simple:

1. You submit your information here, so we can set you up with a seller account and get photos of your typical inventory for the website.
2. Weekly, you’ll fill out a quick spreadsheet to let us know what you’ll have for sale the following week. Variety names are important to include when applicable (i.e “Apple Banana” or “Japanese Cucumber”).
3. We’ll email you a pick ticket for what you sold. You harvest and deliver to us.

If you’re selling on Wednesday to Commercial Buyers, we open our shop from Friday through Monday for buyers and let you know on Monday afternoon what has been ordered. You harvest and deliver your order to us on Wednesday morning at one of our 4 pick-up locations.

If you’re selling on Thursdays to Retail Buyers, we open our shop Wednesday to Monday for buyers and let you know Tuesday afternoon what has been ordered. You harvest and deliver your order to us.

Our commercial aggregation and distribution services are a great way to reduce your time and expense for marketing and distribution. Some tips for working with us:

1. Under Promise, Overdeliver. Nothing irks a customer (us or our buyers) more than ordering a product ordering product and not getting it last minute. Underestimate your harvests until you get the hang of things. Bring extra with you to the drop-off just in case some product gets rejected for quality reasons. Nature and mistakes happen, so be prepared.
2. Understand Quality & Grading. When not said otherwise, buyers expect all products to be Grade A. This means mature, no imperfections (bug bites, signs of disease, bruising, etc.), free from dirt and pests, and a good high-quality size. Some buyers who process products LOVE getting a deal on a Grade B product and actively seek it out, but you must list it as Grade B. We will not take lower-quality product unless it is listed and sold as Grade B.
3. Communicate. Provide us with feedback on whatʻs working and whatʻs not for you as a farmer so we can improve our program. If something happened on your farm and you need to lower the quantity of product you have available, let us know right away. Communication is key to having a great relationship with one another. Reach out to us at 808-828-0685 x24 or vendors@malamakauai.org any time.

You set your own pricing, and we add a small markup for our supply chain work. There is never any cost to you for our services. You will want to consider offering lower bulk wholesale pricing versus what youʻd sell products for at the farmers market, as our buyers are making large commercial wholesale-style orders.

As we begin the service, we'll be able to provide you with insight into average price points for various products to determine the going market rate. You can also pay attention to how quickly your products sell (or if they donʻt) to see if you might have priced them too high.

Aside from being able to pre-sell a higher volume of product with just one drop-off point, we'll be regularly offering various programs to farmers where our vendors receive priority. Such offerings include educational programs, grants, supplies, discounts, and buyer/demand data to help with production planning. Our team truly cares about your success as a farmer and we want to support you! If you have ideas on how we can do better, please share them with our team.